Data Deletion Instructions

Last updated: July 7, 2026

This page explains how users, agencies, and clients can request deletion of CMSPost account data, client data, and social media connection data.

How to Request Data Deletion

To request deletion, email us at info@cmspost.com with the subject line:

Please include your name, email address, agency/company name, client domain or account if applicable, and whether you want to delete account data, client content, social media connection data, or all eligible data.

Facebook and Instagram Data Deletion

If you connected a Facebook Page or Instagram professional account to CMSPost, you may request that we delete stored connection data, including access tokens, connected account identifiers, Page/Instagram account references, and related publishing records where eligible.

You may also remove CMSPost access directly from your Facebook account settings or business integrations settings.

What We Delete

• CMSPost account profile data.
• Stored social media connection tokens and connected account identifiers.
• Client records, content records, drafts, scheduled posts, and publishing logs where applicable.
• Communication/contact records associated with the requested account where legally and operationally eligible.

What We May Retain

We may retain limited records when required for legal, billing, security, fraud prevention, dispute resolution, backup integrity, or compliance purposes.

Verification and Processing

For security, we may need to verify that you are the account owner, agency owner, authorized team member, or authorized representative before deleting data. We will review deletion requests and respond within a reasonable timeframe.