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How should B2B brands use customer testimonials ethically?

1Answer 0Helpful 1Views 2h agoAsked
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Quotes may overpromise outcomes or lack permission. What should the team do first, and how can the result be verified?
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0 reputation · 0 solved · answered 2h ago
Quotes may overpromise outcomes or lack permission.

Recommended approach: Obtain consent, preserve accurate context and attribute quotes honestly; avoid unverifiable superlatives.

How to validate: Review consent records and conversion-page engagement. Avoid claiming causation, rankings or outcomes that the evidence cannot support.
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