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How should agencies compare total software cost instead of subscription price alone?

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Hidden work can exceed license costs. What should the team do first, and how can the result be verified?
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0 reputation · 0 solved · answered 3h ago
Hidden work can exceed license costs.

Recommended approach: Include seats, usage fees, implementation, migration, training, maintenance and switching costs.

How to validate: Estimate annual total cost per active client and workflow. Avoid claiming causation, rankings or outcomes that the evidence cannot support.
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