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How does a business verify whether ChatGPT search can access its public pages?

AI Search Platforms ChatGPT Search Search Visibility
1Answer 0Helpful 18Views Oct 16, 2026Asked
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Our site is publicly visible, but it is never cited in ChatGPT search. What should we check technically?
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CMSPost Technical Team
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0 reputation · 0 solved · answered Oct 16, 2026
First distinguish ChatGPT search retrieval from model training and ordinary ChatGPT answers. Inspect robots.txt and server controls for relevant OpenAI crawlers, and check whether important pages return usable 200 HTML without authentication or bot challenges. Confirm canonical URLs, clear text content, and internal links. Review server logs when available to establish actual requests rather than assuming access. Then test relevant searches and record citations. Access is a prerequisite for some retrieval paths, not a promise that ChatGPT will cite or recommend the page.
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